Task
This organization’s leadership recognizes that to build a culture that feels welcoming to all, inclusion and belonging values and actions need to be employed across all divisions and functions.
Action
Conducted a culture assessment across the organization to measure for inclusion. Used the results to lead the organization through an ongoing, DEI / business structure and people leadership process to build awareness of inclusion, build acuity of inclusive language and actions, and to help people leaders develop an inclusive leadership style. Regularly assessed progress and adapted the program to better enhance outcomes.
Result
This cultural change process is ongoing. To date, key retention numbers are improving across all divisions and functions. The organization is experiencing a high level of engagement through its feedback mechanisms and in employees are eager to share what works and doesn’t work for them when practicing inclusive leadership.