Case Study Six
Task
An international organization faced challenges in attracting, retaining, and developing top talent across diverse markets. Leadership styles lacked inclusivity, and cross-cultural differences created barriers to collaboration and employee engagement. The organization sought a cultural transformation to embed inclusive leadership practices into daily interactions, fostering a more connected and supportive workplace.
Approach
- Engaged leadership at all levels to champion inclusive practices, setting the tone for cultural transformation.
- Conducted stakeholder sessions to align key decision-makers on goals and strategies for embedding inclusivity.
- Designed skill-development workshops focusing on inclusive leadership behaviors, such as active listening, empathy, and equitable decision-making.
- Maintained momentum through consistent follow-ups, progress reviews, and adjustments to ensure sustainable change.
Impact
- Employee engagement scores improved by 40%, with significant gains in perceptions of inclusivity and belonging.
- The organization reported a 25% increase in retention of high-potential employees across its international locations.
- Attracting top talent became easier, with recruitment efforts yielding a higher quality of candidates aligned with the organization’s values.
- Leadership at all levels demonstrated improved collaboration and inclusivity, reinforcing the desired cultural shift.